Legal information
Please use our email address below. This way we can immediately forward your request to the right contact person and guarantee a quick processing.

Our email address is:

You can contact us by phone: 040 67555165

Supervisory authority in accordance with § 5 paragraph 1 no. 3 of the Media Act for the transport of letters and parcels up to 1000 g: Bundesnetzagentur

Electricity, Gas, Telecommunications, Post and Railways (BNetzA)
Tulpenfeld 4
53113 Bonn
Telephone: 0228 140

General obligation to provide information according to § 36 VSBG:

Winney GmbH is obliged to participate in the dispute resolution procedure before the consumer arbitration board. Consumers (senders and their recipients) can turn to the consumer arbitration board for the resolution of disputes regarding rights and obligations in the event of loss, theft or damage of postal items or violation of their own rights on the basis of the statutory regulation 18 PostG, if an agreement with Winney GmbH has not been reached.

In other cases, Winney GmbH does not participate in the dispute resolution procedure according to the requirements of the VSBG.

Winney GmbH
Spaldingstrasse 68, 20097 Hamburg, Germany

Commercial Register B of the Hamburg District Court:

Register No. HRB 162421
Taxpayer identification number: