Please use our email address listed below. Thus, we can immediately forward your request to the right contact
person and guarantee fast processing.
Our email address: email@example.com
You can contact us by phone 040 67555165
Or via Instagram
The supervisory authority in accordance with § 5 paragraph 1 No. 3 of the Law on Mass Media for the
transportation of letters and parcels up to 1000 g:
Electricity, gas, telecommunications, mail and railways (BNetzA)
Phone number 0228 140
Email address: firstname.lastname@example.org
Online dispute resolution on consumer protection:
The EU Commission provides consumers with an Internet platform for out-of-court settlement of disputes arising
from online sales contracts or online service contracts.
You can go to this platform by the following link:
General obligation to provide information under § 36 of the Consumer Dispute Resolution Act (VSBG):
Winney GmbH is obliged to participate in the dispute resolution procedure at the Arbitration Commission for
Consumer Protection. Consumers (senders and their recipients) may apply to the Arbitration Commission for
Consumer Protection to resolve disputes about rights and obligations in the event of loss, theft or damage to
postal items or violation of their own rights to which they are entitled on the basis of a resolution
established by § 18 PostG if an agreement with Winney GmbH has not been reached.
In other cases, Winney GmbH does not participate in the dispute resolution procedure under the terms of VSBG.
Competent Consumer Arbitration Council
Federal Grid Agency for Electricity, Gas, Communications, Mail and Railways
Commercial Register B of the District Court of Hamburg:
Register no. HRB 162421
Taxpayer Identification Number:
VAT Identification Number DE340653828